Shipping policy
At EthniModa, we proudly ship across Canada, the USA, and worldwide.
- Canada Delivery: 2–8 business days
- USA Delivery: 4–10 business days
- International Delivery: 7–21 business days (may vary by location)
Orders are usually processed within 1–3 business days after payment confirmation.
Shipping Charges
Shipping charges are calculated at checkout based on:
- Destination
- Package weight
- Shipping method selected
Free shipping promotions may be offered on eligible orders from time to time.
Free Shipping
EthniModa offers FREE standard shipping on orders above $150 CAD.
Tracking
Tracking details will be provided by email once your order is shipped.
Incorrect Address Information
Please ensure your shipping address is accurate before placing your order. EthniModa is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by customers.
Lost or Delayed Packages
While we work with reliable shipping partners, delays may occasionally occur due to weather, customs, or courier issues. If your package is significantly delayed or lost, please contact us and we will do our best to assist you.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and items.
Customs & Duties
International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us through our Contact Us page or email our support team.